Terms of Service

Effective date: August 14, 2026

These Terms of Service set out the basis on which Snazzy Solutions provides its website and its services. Please read them. If you have engaged us for a project, the proposal or agreement you signed sits alongside these Terms and takes precedence wherever the two differ.

1. Who We Are

Snazzy Solutions (“Snazzy Solutions,” “we,” “us,” or “our”) is a web design and digital marketing agency located at The Loading Dock – Beryl, 3915 Beryl Rd, Suite 130, Raleigh, NC 27607.

2. Acceptance of These Terms

These Terms of Service (“Terms”) govern your use of this website and any services you engage us to provide. By using this website, requesting a proposal, or engaging us for work, you agree to these Terms. If you do not agree, please do not use this website or our services.

Where you have signed a separate proposal, statement of work, or service agreement with us, that document governs the specifics of your project. If anything in that document conflicts with these Terms, that document controls.

3. Our Services

We provide services that may include website design and development, website hosting and maintenance, search engine optimization, paid advertising management, content and social media services, branding, and related consulting. The exact services we provide to you are the ones described in your proposal or agreement.

4. Proposals, Quotes, and Scope

Proposals and quotes are valid for the period stated in them, and if no period is stated, for thirty (30) days from the date issued. A quote covers only the work described in it. Work you request that falls outside that description is additional work and may be quoted separately before we begin it.

5. Payment Terms

Fees, deposits, billing frequency, and due dates are those set out in your proposal, agreement, or invoice. Unless stated otherwise there, invoices are due on receipt.

We may pause work on overdue accounts after providing notice. Recurring services such as hosting, maintenance, and advertising management continue to bill until cancelled in accordance with these Terms or your agreement. Amounts paid to third parties on your behalf, such as advertising spend, domain registration, plugin licenses, and software subscriptions, are your responsibility and are separate from our fees unless your agreement expressly states otherwise.

6. Your Responsibilities

To deliver on time we need your cooperation. You agree to provide content, images, branding assets, access credentials, approvals, and feedback in a reasonably timely manner, and to make sure anything you supply to us is accurate and does not infringe anyone else’s rights.

You represent that you own or have permission to use all materials you provide to us, and you remain responsible for the accuracy and legality of your own content, offers, and claims.

7. Revisions and Change Requests

The number of revision rounds included, if any, is stated in your proposal. Changes that materially alter agreed scope, structure, or direction after approval may require additional time and fees, which we will communicate before proceeding.

8. Timelines and Delays

Any timeline we provide is an estimate made in good faith and assumes timely responses, content, and approvals from you. We are not responsible for delays caused by late materials or approvals, third-party providers, hosting or platform outages, or events outside our reasonable control.

9. Intellectual Property and Ownership

Upon full payment of all amounts owed, you own the final deliverables produced specifically for you, such as your website design, page content we create for you, and custom graphics.

We retain ownership of our pre-existing materials, internal tools, frameworks, code libraries, processes, and templates, including anything we developed before or independently of your project. Where those are embedded in your deliverables, we grant you a non-exclusive, perpetual license to use them as part of those deliverables.

Third-party components such as themes, plugins, fonts, stock imagery, and software remain the property of their owners and are licensed to you under their own terms.

Unless you tell us otherwise in writing, we may display work we produced for you in our portfolio and marketing materials.

10. Third-Party Services and Platforms

Our work often relies on third-party services, including hosting providers, domain registrars, content management systems, plugins, analytics, advertising platforms, and payment processors. Those services are governed by their own terms and policies. We are not responsible for their availability, pricing changes, policy changes, or actions, including the suspension or termination of an account by a platform.

11. Hosting, Maintenance, and Support

If you subscribe to hosting, maintenance, or support, those services are provided on an ongoing basis and billed on the cycle stated in your agreement. We take reasonable steps to keep sites updated, monitored, and backed up, but we do not guarantee uninterrupted availability, and we do not guarantee that a website can never be compromised.

You remain responsible for maintaining your own copies of any data you consider critical.

12. Marketing, Advertising, and SEO Services

Search engine optimization, paid advertising, and other marketing services depend on factors we do not control, including search engine and advertising platform algorithms, competitor activity, market conditions, and your own operations and follow-up.

We do not guarantee specific rankings, traffic levels, lead volume, conversion rates, cost per acquisition, or revenue. Any projections or examples we provide are illustrative and are not a promise of results. Advertising spend is paid to the platform and is separate from our management fees unless your agreement states otherwise.

13. Confidentiality

Each of us may receive confidential information from the other. We each agree to use the other’s confidential information only as needed to perform under our agreement, and to protect it with reasonable care. This does not apply to information that is public through no fault of the receiving party, was already known to it, or is required to be disclosed by law.

14. Use of This Website

You agree not to use this website to do anything unlawful, to attempt to gain unauthorized access to it or to any system connected to it, to interfere with its normal operation, or to scrape or harvest data from it without our permission. Content on this website is provided for general information and does not constitute professional advice.

15. Disclaimers

Except as expressly stated in a written agreement with you, our services and this website are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

16. Limitation of Liability

To the fullest extent permitted by law, neither party will be liable to the other for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or loss of goodwill, even if advised of the possibility of those damages.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to our services will not exceed the amount you paid to us for the specific services giving rise to the claim during the three (3) months immediately preceding the event that gave rise to it.

17. Indemnification

You agree to indemnify and hold harmless Snazzy Solutions and its owners, employees, and contractors from claims, damages, liabilities, and reasonable costs arising out of content or materials you supply to us, your use of the deliverables, or your breach of these Terms or of applicable law.

18. Termination

Either party may terminate an engagement in accordance with the notice terms in the applicable agreement. If no notice period is stated, either party may terminate on thirty (30) days’ written notice.

On termination you remain responsible for fees for work performed and for third-party costs already incurred on your behalf. Deposits and setup fees are non-refundable unless stated otherwise in writing. We will, on request and once your account is settled, reasonably cooperate in transferring your website and accounts to you or to another provider.

19. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of laws rules. The state and federal courts located in Wake County, North Carolina will have exclusive jurisdiction over any dispute arising out of or relating to these Terms, and both parties consent to that jurisdiction.

20. Changes to These Terms

We may update these Terms from time to time. The version posted on this page is the current one, and the effective date above indicates when it was last revised. Continued use of this website or our services after a change takes effect constitutes acceptance of the updated Terms.

21. Contact Us

Questions about these Terms can be sent to us through our contact page, by phone at 919-444-2005, or by mail at:

Snazzy Solutions
The Loading Dock – Beryl
3915 Beryl Rd, Suite 130
Raleigh, NC 27607